A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization (i.e., areas that can impact the organization’s ability to meet customer requirements). A QMS integrates the various internal processes within the organization and intends to provide a process approach for project execution. A process based QMS enables the organizations to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance. The benefits of the QMS can be referred:

• Getting customer satisfaction

• Increasing customer confidence

• Increasing market share and reputation

• Achieving project success

• Implementing the best practices and improving the business process

• Consistency in project activities

• Increasing production

• Increasing financial performance

• Reducing the amount of rework

• Improving internal communications between the company's departments or teams

• Making evidence-based decisions

• Employee engagement

• Creating a culture of continual improvement

*The training services are intended for internal use only or companies who want to learn in depth about required standards and to help achieve certification activity